Order Cancellation Policy

Thank you for shopping with Winterfellbd.com.

We understand that sometimes plans change. Here’s our policy for order cancellations:

Order Cancellation

• Before Shipment: You can cancel your order before it’s shipped. Please contact our customer service team as soon as possible.
• After Shipment: Once your order has been shipped, it cannot be canceled. However, you can return it for a full refund or exchange, subject to our return policy.

Return and Refund Policy

Please refer to our Return and Refund Policy for detailed information on returns, refunds, and exchanges.

Contact Us

If you have any questions or concerns, please contact our customer service team at contact@winterfellbd.com or +880 1787-108735 (WhatsApp available).

We appreciate your understanding and cooperation.